Refund Exchange Policy

  • We only exchange if any product has manufacturing fault, broken or scratched, only at the time of purchase.
  • You have to inform us if cannot bring back right away. email at along with your invoice number and small description.
  • Original box unpacked and all accessories should be returned as well.
  • Please consult Xcentric Services support for shipping back methods
  • If you receive a product that is not what we have described in our catalog (replica, specs and image) you are not bound to keep that product, we will return your money. Please inform us within 24 hours of receiving the product. email us at
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